For more information, click a topic:
Setup will automatically back up your existing version of Windows. You can restore your computer safely even if these upgrade problems remain. To uninstall Windows XP, go to Add/Remove Programs in Control Panel.
Warnings (return to top)
The following issues might require you to obtain files from Microsoft Windows Update Web site or a manufacturer's Web site. You can still continue to upgrade to Windows XP without resolving these issues, but some hardware or software might not work. Follow the recommendations in each section.
Hardware Compatibility Issues
You can also view the Microsoft Windows XP Hardware Compatibility List on the Web.
Please note that some of the following entries might be software that is registered as hardware.
Software That Does Not Support Windows XP
Toshiba Preinstalled Applications
Setup has found hardware on your computer that is incompatible with (that is, it does not work with) Windows XP.
Hardware That Might Need Additional Files
Software Compatibility Issues
The following hardware might need additional files in order to work with Windows XP. Contact your hardware vendors to obtain Windows XP compatible updates. In many cases, if a Windows XP version is not yet available, a Windows 2000 compatible update should work. It is recommended that you obtain these drivers in advance.Other devices
Winnov-VideumMPC
Setup has found programs on your computer that are incompatible with (that is, they do not work with) Windows XP. Contact your software vendors to obtain updates or Windows XP-compatible versions. If you don't update these programs before you upgrade, the programs will not work after the upgrade is completed.
Intel(R) PROSet (in Control Panel)
Before you upgrade to Windows XP, you should remove any incompatible programs if you can. After the upgrade, uninstall for these programs might not work. Add/Remove Programs in Control Panel can help you uninstall most programs. Click Start, point to Settings, click Control Panel, and then click Add/Remove Programs.
RingCentral (on the Desktop)
Toshiba HWSetup (in Control Panel)
Toshiba Power Saver (in Control Panel)
Toshiba Software Upgrades
Wireless Network (in Control Panel)
Yamaha AC-XG (in Control Panel)
Partition Magic 6.0
Settings That Will Not Be Upgraded
Partition Magic 6.0 has a known compatibility issue with this version of Windows and might not run as expected. This program has difficulties with NTFS partitions. For more information, contact PowerQuest.
The computer you are upgrading is manufactured by Toshiba. For important compatibility information before you upgrade, see the Toshiba Web site at http://www.toshiba.com . Without visiting this site, you may experience problems with your applications after the upgrade.
Some of your settings will not be upgraded, because they aren't applicable in Windows XP.
Network Connection Protocol
NetBEUI
Support for the NETBEUI protocol is not available in Windows XP. For networks using NETBEUI, install TCP/IP on all machines or devices to maintain network connectivity.
Helpful Information (return to top)
The following issues are listed for your information only. You can continue the upgrade to Windows XP.
Software Compatibility Issues
Software That Might Not Support Windows XP
Setup cannot determine if the following programs are compatible with Windows XP. Setup will disable them during the upgrade to eliminate the risk of problems. Contact the software vendor to obtain an upgrade pack.
Register With Toshiba (a startup program)
Other Upgrade Information
Norton AntiVirus
Your installed version of Norton AntiVirus is designed for Windows 95 and Windows 98, and will not run under Windows 2000.